Job opportunities available.

Digital Marketing Head

Delhi/NCR, INDIA

The candidate will be responsible for shaping the overall digital strategy for the brand and will manage all the aspects of current and future digital marketing and media, including our website, 3PL sites, SEO, digital advertising, social marketing and email.

Position description - Digital Marketing Head

Location - Delhi/NCR, INDIA

Job Description

We are looking for a Digital Marketing Head who will lead our performance marketing efforts and scale our e-commerce business. The candidate will be responsible for shaping the overall digital strategy for the brand and will manage all the aspects of current and future digital marketing and media, including our website, 3PL sites, SEO, digital advertising, social marketing and email.

Responsibilities:

  • Work with the key stakeholders to understand the business objectives and translate them into advertising objectives.
  • Strategize and conceptualize performance campaigns across all channels. Build a digital strategy for the brand. Deploy digital solutions across paid, owned and earned channels.
  • Scale up our existing advertising channels and identify new ones to test.
  • Work with the agency to ensure proper implementation and optimization of Facebook & Display Campaigns.
  • Execute search campaigns on Google & Amazon.
  • Work closely with the creative team in conceptualizing and designing campaigns.
  • Identify and report key performance metrics.
  • Identify drop offs and opportunities in the marketing funnel and optimize them.
  • Work with the B2B team to build the lead generation funnel.
  • Explore new acquisition funnels across platforms, devices and content to reduce cost per lead and overall cost per acquisition.
  • Own the data analysis, reporting and dashboarding for the function and continuously optimize the marketing spends.
  • Research strategic planning for paid and natural search campaigns and execute the same to deliver the defined goals on a consistent basis to achieve ROI results.
  • Keep pace with SEO, search engine,social media and internet marketing industry trends and development.
  • Have a thorough knowledge of search ranking factors and critical updates.
  • Responsible for keyword selection and keywords ranking, monthly traffic analysis, Google analytics and reports.
  • Design programs to increase the overall engagement of the customers through segmented offerings, promotions, activities in the market.
  • Continuously develop new schemes and products by assessing market requirements, customer inputs & usage pattern
  • Help ensure customer loyalty to brand by understanding his behaviors/concerns & developing retention tools & promos.
  • Monitor competition and develop responses to keep products/ pricing competitive.
  • Continuously make & improve various MIS related to consumer segments and usage pattern to support management decisions.
  • Strong ROI measurement analytics on marketing efforts.

Skills & Requirements:

  • Hands on experience across platforms - Facebook Ads, Google Ads & Amazon Ads.
  • Analytical and problem solving skills.
  • Have a deep understanding of consumer behavior.
  • Team player.
  • Prior experience in D2C is good to have.
  • 4+ years of relevant experience.

Reports to: CEO

Retail Store Executive

Mumbai/Delhi, INDIA

If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile.

Position description - Retail Store Executive

Location - Mumbai/Delhi, INDIA

Job Description:

Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Specific responsibilities will include:

  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
  • Greets and receives customers in a welcoming manner.
  • Responds to customers’ questions.
  • Directs customers by escorting them to racks and counters.
  • Provides outstanding customer service.
  • Documents sales by creating or updating customer profile records.
  • Manages financial transactions.
  • Processes payments by totaling purchases, processing cash, and store or other credit and debit cards.
  • Alerts management of potential security issues.
  • Assists with inventory, including receiving and stocking merchandise.
  • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Requirements:

  • Experience: 5+ years preferably in Retail/FMCG/F&B.
  • Proficient in English(both Verbal and Writing).
  • Good knowledge of Ms Excel.
  • Proven work experience as an HR Manager.
  • Demonstrable leadership abilities and teamwork.

Working Hours:

  • 6 days a week - 8.5 Hour shifts
  • Choose from a morning or afternoon shift

Skills and Qualifications:

  • Listening
  • Excellent customer service
  • Meeting sales goals
  • Selling to customer needs
  • Product knowledge
  • People skills
  • Energy level
  • Dependability
  • General math skills
  • Verbal communication
  • Domain knowledge
  • Self-starter

Education and Experience Requirements:

  • B.Com or other graduate degree
  • Minimum 1 year of Retail experience.

Reports to: Head HR

Sr Graphic Designer

Delhi/NCR, INDIA

We’re looking for a senior graphic designer/illustrator to join our in-house apparel design team. The ideal candidate is eager to be part of building our brand language and creating visuals that are both smart and cutting edge. We are looking for someone who has a demonstrated ability to think interdisciplinary and can work across print, digital and space from start to finish.

Position description - Sr Graphic Designer

Location - Delhi/NCR, INDIA

Job Description:

We’re looking for a senior graphic designer/illustrator to join our in-house apparel design team. The ideal candidate is eager to be part of building our brand language and creating visuals that are both smart and cutting edge. We are looking for someone who has a demonstrated ability to think interdisciplinary and can work across print, digital and space from start to finish. This person is self motivated, curious and has an ability to lead projects from start to finish. If you’re a team player, love experimenting with different styles, have a beat on pop culture and an eye for coolhunting we want you on board.

The candidate's responsibilities will include:

  • Designing original and comprehensive communication and campaigns.
  • Support Apparel design team with branding and graphic design.
  • Developing packaging for products across the portfolio, including gifts, equipment, and allied VNV services.
  • Creating print collateral across brand needs, including product-related, training, internal communications.
  • Art direction and styling.
  • Assisting the marketing and operations teams in all aspects of execution of events and projects.
  • Ensuring quality and consistency checks for all design material put out.
  • Keeping abreast of team timelines consistently and updating project deliverable timelines if any delays occur.

Requirements:

  • 4+ years of experience.
  • Must be proficient in adobe illustrator, indesign, photoshop.
  • Must be a concept driven thinker / designer. Should be able to show concept and then application in design.
  • Must have a strong hold on print and digital layouts / typography and compositions for communication across these mediums.
  • Should be able to illustrate in illustrator and be able to produce clean vector files.
  • Must know how to prepare artworks for print and digital publishing ( dielines / crop marks / scaling images for web etc.)
  • Must have some experience in digital campaigns / collaterals as well as packaging design.
  • Working knowledge of premier pro / after effects / xd and dimension is a plus.
  • Must have strong time management skills and organizational skills and be able to work on quick turnaround timelines.
  • Must be a team player and have a solution oriented mindset.

Reports to: Creative Director

Head of Stores

Bangalore/Mumbai/Delhi, INDIA

We are looking for a talented, dynamic individual to oversee the management of our entire retail operations. The person will be responsible for overall success of all retail outlets, which includes meeting the financial, marketing, growth, customer service and employee engagement targets.

Position description - Head of Stores

Location - Bangalore/Mumbai/Delhi, INDIA

Job Description:

We are looking for a talented, dynamic individual to oversee the management of our entire retail operations. The person will be responsible for overall success of all retail outlets, which includes meeting the financial, marketing, growth, customer service and employee engagement targets

We are looking for someone who also subscribes to our philosophy of running the stores and ensuring that that culture is spread throughout the team. At each of our stores, the product should be consistently highlighted, the service should be friendly, quick, and efficient; yet staff should also have the skills and knowledge to explain our latest offerings and guide customers towards selecting the right products.

Specific responsibilities will include:

Financial and Business Management

  • Overall management and oversight of all financial and growth targets. Develop and oversee budgets and financial performance of each store and drive initiatives to lead growth while maintaining control of expenses.
  • Maintain quality standards in all areas of operational activity and drive sales and profitability through the performance and development of store management teams and business processes.
  • Lead weekly, monthly, quarterly and annual reviews, and presentations to the founding team.
  • Oversee and build sales, budgets, projections, costs and overhead. Develop and oversee execution of strategies for high/low performing locations, new product and location launches and lead new business development idea generation.
  • Develop systems and processes to collect and analyze quantitative and qualitative retail data to develop initiatives to monitor and improve performance, engagement and customer experience.

Operational Oversight

  • Understand the details of the retail store operations, including all operating standards, sneakers, apparels, Quickly recognise when a standard is not being met, and develop systems and processes for store managers to lead improvement at scale.
  • Spend time in stores with the teams and customers to understand and identify the business' critical issues in order to ensure the alignment of strategies; maintain the identity of VegNonVeg in all the regions and related initiatives.
  • Create and oversee systems to ensure quick and efficient service.
  • Lead cross departmental meetings with Merchandising, Supply & Production, Marketing and Project leadership to ensure smooth functioning and clear communication across departments.
  • Ensure that the retail operation complies to all policies and procedures relating to Security, Health and Safety; influence any changes necessary to meet statutory requirements.

People and Culture

  • Oversee a culture of experimentation, innovation and learning amongst the team members in the stores, and products. Develop a collaborative, team-oriented culture across front of house and back of house departments across all locations.
  • Hire, develop and mentor area managers (in the future) Create and develop a coaching culture with customer service, sales and product training programmes.
  • Keep a pulse on overall staff progression and shortcomings and come up with creative ideas to plot career advancement.

Requirements:

  • 6+ years of progressive retail leadership or equivalent experience with direct ownership of a P&L, leading operations, change and people development involving a front-line team in a pan India role.
  • Experience managing mid-level employees with a proven track record of developing high performing teams.
  • A deep appreciation for creating exceptional customer experiences and an appreciation for sneakers.
  • Ability to adapt and bring structure to unstructured environments.
  • Ability to communicate in an environment where English is the second language.
  • Self-motivated, focused, driven individual who thrives in an entrepreneurial environment.
  • Must be willing to travel frequently.

Reports to: CEO

Customer Service Executive

Delhi/Mumbai/Bangalore, INDIA

Vegnonveg is seeking a dynamic and highly skilled Customer Experience Representative to join our customer service department. Your primary objective will be to deliver unparalleled customer satisfaction by proactively assisting and resolving any issues raised by our customers.

Position description - Customer Service Executive

Location - Delhi/Mumbai/Bangalore, INDIA

Empathetic and can relate to customer needs & problems

Vegnonveg is seeking a dynamic and highly skilled Customer Experience Representative to join our customer service department. Your primary objective will be to deliver unparalleled customer satisfaction by proactively assisting and resolving any issues raised by our customers. As an ideal candidate, you should possess a proven track record of excellence in customer service, with a keen awareness of the latest industry trends and cutting-edge techniques. Exceptional communication and interpersonal skills are imperative to excel in this role.

What you need to bring to the 'table’

  • Skilled in problem-solving.
  • Empathetic and con relate to customer needs and problems.
  • Passionate about solving business and customer challenges while working cross- functionally.
  • Comfortable with working in shifts.
  • Innovative in written and verbal communication.
  • Solving refund queries basis your RCA and exceptional problem-solving skills.
  • Hustle with one of the most hard-working teams - being in the service industry, each day is a busy day for us and we strive in order to make sure that each customer who is raising a query with us goes back with a smile on his face.

Who we are looking for

  • Handle emails, social media escalations and chat queries.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Requirements

  • 2+ years of experience in a similar role.
  • Critical thinker and problem-solving skills.
  • Excellent written communication skills. Must be able to punctuate and capitalize properly.
  • Post Graduate/ Graduate.
  • Positive phone manner throughout the day.
  • Strong computer and analytical skills.
  • Great interpersonal and communication skills.

Reports to: Customer Experience Manager

Product Manager

Delhi, INDIA

We are looking for a skilled Product Manager to join our team who can direct the product’s development and life cycle while ensuring that the product aligns with the customer’s needs and the company’s business objectives.

Position description - Product Manager

Location - Delhi, INDIA

Job Description

We are looking for a skilled Product Manager to join our team who can direct the product’s development and life cycle while ensuring that the product aligns with the customer’s needs and the company’s business objectives. The core responsibilities will work around conducting market research, defining product features, setting product strategy and collaborating with teams to ensure the product’s successful release.

The candidate will be responsible for:

  • Acting as the SPOC ( Single point of contact ) for all I.T related activities.
  • Managing and Supervising all Tech Implementations including SAP, POS and WMS.
  • Negotiating and discussing pricing, SLAs and KPIs with Tech outsourced partners.
  • Liasoning between Vendors and Management.
  • Identity and resolve technical bottlenecks for short term and long term business challenges.
  • Understanding Tech requirements for the projects, Discuss and implement solutions with Tech outsourced partners.
  • Identifying bugs and breakdowns in the processes and getting them resolved.
  • Creating and Implementing the blueprint of the POS and Backend. Ensuring all functionalities are thought through and are benefitting for the business and operations.
  • Managing day-to-day Tech activities in the company.

Requirements

  • 5 - 7 Years in Ecommerce / SAAS Platforms preferably.
  • Strong Analytical Skills & Business acumen.
  • Technical know how and understanding of the project management techniques.
  • Understanding of the latest Technology.
  • Self starter and risk taking ability.
  • Understanding of Retail business operations.
  • Innovative thinking.
  • Takes initiative.
  • High learning agility.
  • Structured thinking with good problem-solving skills.
  • Excellent planning skills, analytical ability and lateral thinking ability.
  • Great at managing relationships and working with multiple internal and external stakeholders.
  • Experience managing mid-level employees with a proven track record of developing high performing teams.

Reports to: CEO

Ecommerce Specialist

Delhi/NCR, INDIA

As an ecommerce person, you will be responsible for the development and execution of the online sales strategies, sales forecasting, margin management, maintaining stock levels and timely listing of new launches and ensuring right SKUs are available over right marketplaces and at the right time.

Position description - Ecommerce Specialist

Location - Delhi/NCR, INDIA

Job Description

We are looking for a result driven ecommerce specialist to grow and manage our ecommerce business in India over the aggregator's website. As an ecommerce person, you will be responsible for the development and execution of the online sales strategies, sales forecasting, margin management, maintaining stock levels and timely listing of new launches and ensuring right SKUs are available over right marketplaces and at the right time.

Specific responsibilities will include:

  • Responsible for overall business performance of our own website and channel partners and manage the day-to-day operations and all activities of the e-commerce channel.
  • Ensuring the catalog is up to date with the right products available at the right place and at the right time.
  • Maximizing revenue and ensuring monthly/quarterly and yearly targets/objectives are met.
  • Building strong working relationships with cross-functional teams across the org to achieve business goals.
  • Implementing and executing an e-commerce sales strategy to improve sales performance.
  • Implementing and executing strategy to improve new customer acquisition using non discount methods.
  • Work closely with SCM and the production team to ensure healthy inventory and stock level across all channels.
  • Work with accounts and production team for the smooth processing of all the POs from marketplaces.
  • Work with the marketing team to develop and update content for product listings and sharing other requirements.
  • Sales reporting: Analyze and present BR reports and other marketplace data to senior management.
  • Build overall digital strategy for brand and deploy solutions across channels, working with internal design and content teams as well as managing external agency relationships.
  • Execute campaigns, monitor performance and optimize spends, in line with revenue targets.
  • Manage online product catalogs and catalog quality control, ensuring timely listing and promotion delivery.
  • Help ensure customer loyalty to the brand by analyzing feedback and developing retention tools.
  • Manage online pricing to balance price competitiveness and profitability.
  • Explore new acquisition funnels across platforms, devices and content to reduce cost per lead and overall cost per acquisition.
  • Design programs to increase the overall engagement of the customers through segmented offerings, promotions and activities in the market.
  • Own the data analysis, reporting and dashboarding for the function.
  • Keep pace with relevant industry trends, analyze competitor performance and lead experimentation across all online channels.

Requirements:

  • Excellent communication and project management skills.
  • Strong multi-tasking abilities and excellent analytical skills.
  • Strong organizational abilities and a self starter with demonstrated initiative.
  • Familiarity industry software programs. Knowledge of conversion management, sales journey optimisation, traffic analysis and reporting tools.
  • At least 2-4 years of experience in a similar role. Account management and Retail background will be an added advantage.
  • Sound knowledge of e-commerce practices & strategies is a must.

Reports to: Digital Head

Finance Controller

Delhi/NCR, INDIA

We are looking for a Finance Controller. The candidate should be self-directed and experienced Controller to oversee all financial and accounting activities associated with our departments in the organization. He/She is expected to be cross-functionally collaborative and partnering with the business to solve problems.

Position description - Finance Controller

Location - Delhi/NCR, INDIA

Job Description

We are looking for a Finance Controller. The candidate should be self-directed and experienced Controller to oversee all financial and accounting activities associated with our departments in the organization. He/She is expected to be cross-functionally collaborative and partnering with the business to solve problems.

Specific responsibilities will include:

  • Develop a business view to the controllership function within the firm.
  • Manage, deliver, and govern business controller related reporting and analytics requirements.
  • Develop and implement financial policies, procedures, and controls to ensure the accuracy and integrity of financial information.
  • Drive process improvements and efficiency initiatives across the finance function.
  • Analyze financial data and provide strategic recommendations to senior management.
  • Work closely with the operations team to define standards and accounting treatments to help balance control and performance reporting requirements.
  • Collaborate closely with the accounting teams in helping drive greater control of entries that impact business performance outcomes.
  • Ensure compliance with IFRS, India GAAP, and other relevant accounting standards.
  • Support the Audit programs i.e. Statutory and Internal Audit on monthly basis.
  • Ensuring reconciliation and review of material received and PO quantity and resolve issues working with Vendors, Warehouse or stores.
  • Ensuring sales and payment reconciliations on a monthly basis.
  • Costing per SKU management and reporting any divergence on a monthly basis.
  • Budget Controlling, Actuals versus projected.
  • Finalizing legal contracts with all Vendors along with the legal team.
  • Impact Analysis of Logistics and taking necessary actions to ensure cost optimization.
  • Regular visits to Stores and WHs and ensuring zero Non-compliance on legal & commercial compliances and safety.
  • Liquidation of slow and Non-moving stock by regular bidding and other effective measures.
  • Performance review of all Stores and Ecom businesses on a quarterly basis.
  • Monthly structured MIS and reporting to Co- Founders for corrective actions.

Requirements:

  • Qualified Chartered Accountant with 8-10+ years of work exp.
  • Currently working as the FC (pref).
  • Strong experience in controllership and setting up processes. Should have strong experience in implementation of strategic changes as well as knowledge of core accounting guidelines, IFRS etc.
  • Prior experience of working and scaling up a start-up.
  • Good eye for detail and with a strong focus on controls and compliance to policies and procedures.
  • Demonstrated experience of influencing decisions at senior leadership level. Strong stakeholder engagement skills and ability to work with cross cultural teams.

Reports to: Co-founder

Videographer

Delhi/NCR, INDIA

We are looking for a Videographer to join our team full time in Delhi.

Position description - Videographer

Location - Delhi/NCR, INDIA

Job Description

We are looking for a Videographer to join our team full time in Delhi.

Specific responsibilities will include:

  • Production : Capture high-quality footage with video composition
  • Knowledge of using a range of equipment including cameras, microphones, and lighting at various locations and in-house studios.
  • Post Production: VIDEO SEQUENCE/ COLOR-GRADING/ BASIC SOUND DESIGNING and creating polished, engaging videos.
  • Creating motion graphics and VFX to enhance the visual impact of the videos.
  • Collaborating: with the TEAM to develop concepts and ideas for video content.
  • Organizing: Maintaining in-house studio, video assets for team, footage, and archives.
  • Trend Analysis: Staying up-to-date with industry trends and techniques to improve the quality of the videos.
  • Quality Control & Timeline: Ensuring that all videos are completed on fast timelines with polished quality.

Qualifications and Requirements:

  • Minimum 1-2 years of experience in video production, shooting, editing, and VFX.
  • Proficiency in Final Cut Pro Adobe Premiere Pro, After Effects, Photoshop.
  • Strong understanding of camera equipment, lighting, and sound design.
  • Portfolio showcasing your previous work in video production, editing, animation and VFX.

Social Media Planner

Delhi, INDIA

We're looking for a highly motivated, creative individual with experience and a passion for connecting with current and future customers. Our ideal candidate is buzzing with ideas, keen to collaborate and create.

Position description - Social Media Planner

Location - Delhi/NCR, INDIA

Job Description

We're looking for a highly motivated, creative individual with experience and a passion for connecting with current and future customers. Our ideal candidate is buzzing with ideas, keen to collaborate and create. The Content and Social Media Specialist will report to the Creative Manager and work closely with the creative and marketing team to develop innovative and engaging content.

Responsibilities:

  • Create, curate, and manage all published content (images, video, written and audio).
  • Put together a weekly content calendar based on the creative plan for all social media channels
  • Oversee design for social media collateral.
  • Design, create and manage promotions and social ad campaigns including content for newsletters, integrating with the organization’s overall marketing campaign plan.
  • Develop and expand community and/or influencer outreach efforts.
  • Manage day-to-day tasks and operations for all copywriting requirements.
  • Monitor, listen and respond to our consumers while building an engaging online community.
  • Analyze key metrics and tweak strategy as needed.
  • Compile reports for management showing results (ROI).

Requirements:

  • At least 2 years’ work experience as a Social media manager.
  • Hands-on experience in content management.
  • Excellent copywriting skills.
  • Ability to deliver creative content (text, image and video).
  • Knowledge of SEO, keyword research and Google Analytics.
  • Familiarity with web design.
  • Excellent communication skills.
  • Analytical and multitasking skills.

Reports to : Creative Manager

Photographer

Delhi/NCR, INDIA

We are looking for a photographer to join our Creative team. Our candidate is a team-player who can collaborate with different sets of people and also take the lead on a range of photography projects on a daily basis independently.

Position description - Photographer

Location - Delhi/NCR, INDIA

Job Description

We are looking for a photographer to join our Creative team. Our candidate is a team-player who can collaborate with different sets of people and also take the lead on a range of photography projects on a daily basis independently. They are highly motivated, creatively bent and have expert knowledge of photography and photography equipment.

Responsibilities:

  • Create content with an exceptional range of creative, technical, and documentary imagery.
  • Collaborate with the Art Director, Stylist & Creative team to conceptualize and execute shoots.
  • Work on a range of projects from editorials, campaigns, product & documentary photography both in studio and on location.
  • Execute standard photography operation procedures including image editing techniques, tools, processes, and guidelines.
  • Utilize up-to-date knowledge of product trends, consumer buying, and photography/imaging technology to enhance product photo presentation.
  • Maintain an archive of images and organize files.
  • Keep equipment up to date, organized, and maintained.
  • Drive towards continuous improvement and creative solutions.
  • Oversee brand standards, lighting technique, and image quality.

Education, Experience, and Requirements:

  • 5-7 years’ experience in studio/photo industry.
  • Product photography is a plus.
  • Knowledge of DSLR and natural lighting, indoor, studio lighting techniques.
  • Experience with Adobe Creative Suite including Photoshop, Illustrator, Lightroom, or similar programs.
  • Familiar with Ecommerce platforms or CMS
  • Comfortable with videography and production with knowledge of Final Cut Pro X

Reports to : Creative Manager

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