The candidate will be responsible for shaping the overall digital strategy for the brand and
will manage all the aspects of current and future digital marketing and media, including our website, 3PL sites, SEO,
digital advertising, social marketing and email.
Position description - Digital Marketing Head
Location - Delhi/NCR, INDIA
Job Description
We are looking for a Digital Marketing Head who will lead our performance marketing efforts and scale our
e-commerce business. The candidate will be responsible for shaping the overall digital strategy for the brand and
will manage all the aspects of current and future digital marketing and media, including our website, 3PL sites, SEO,
digital advertising, social marketing and email.
Responsibilities:
Work with the key stakeholders to understand the business objectives and translate them into advertising
objectives.
Strategize and conceptualize performance campaigns across all channels. Build a digital strategy for the
brand. Deploy digital solutions across paid, owned and earned channels.
Scale up our existing advertising channels and identify new ones to test.
Work with the agency to ensure proper implementation and optimization of Facebook & Display
Campaigns.
Execute search campaigns on Google & Amazon.
Work closely with the creative team in conceptualizing and designing campaigns.
Identify and report key performance metrics.
Identify drop offs and opportunities in the marketing funnel and optimize them.
Work with the B2B team to build the lead generation funnel.
Explore new acquisition funnels across platforms, devices and content to reduce cost per lead and overall cost per acquisition.
Own the data analysis, reporting and dashboarding for the function and continuously optimize the marketing spends.
Research strategic planning for paid and natural search campaigns and execute the same to deliver the defined goals on a consistent basis to achieve ROI results.
Keep pace with SEO, search engine,social media and internet marketing industry trends and development.
Have a thorough knowledge of search ranking factors and critical updates.
Responsible for keyword selection and keywords ranking, monthly traffic analysis, Google analytics and
reports.
Design programs to increase the overall engagement of the customers through segmented offerings,
promotions, activities in the market.
Continuously develop new schemes and products by assessing market requirements, customer inputs &
usage pattern
Help ensure customer loyalty to brand by understanding his behaviors/concerns & developing retention
tools & promos.
Monitor competition and develop responses to keep products/ pricing competitive.
Continuously make & improve various MIS related to consumer segments and usage pattern to support management
decisions.
Strong ROI measurement analytics on marketing efforts.
Skills & Requirements:
Hands on experience across platforms - Facebook Ads, Google Ads & Amazon Ads.
Analytical and problem solving skills.
Have a deep understanding of consumer behavior.
Team player.
Prior experience in D2C is good to have.
4+ years of relevant experience.
Reports to: CEO
Retail Store Executive
Mumbai/Delhi, INDIA
If you live, breathe and eat sneakers and find satisfaction in helping others settle
on a pair then
this job is for you. It’s easy for you to start up conversations, adapt to different types of situations,
and resolve issues
with a smile.
Position description - Retail Store Executive
Location - Mumbai/Delhi, INDIA
Job Description:
Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in
helping others settle on a pair then
this job is for you. It’s easy for you to start up conversations, adapt to different types of
situations, and resolve issues
with a smile. Your performance will be measured by your ability to achieve personal and productivity
goals.
Specific responsibilities will include:
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and
teaming up with co-workers to provide excellent sales service.
Greets and receives customers in a welcoming manner.
Responds to customers’ questions.
Directs customers by escorting them to racks and counters.
Provides outstanding customer service.
Documents sales by creating or updating customer profile records.
Manages financial transactions.
Processes payments by totaling purchases, processing cash, and store or other credit and debit
cards.
Alerts management of potential security issues.
Assists with inventory, including receiving and stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of
potential interest.
Requirements:
Experience: 5+ years preferably in Retail/FMCG/F&B.
Proficient in English(both Verbal and Writing).
Good knowledge of Ms Excel.
Proven work experience as an HR Manager.
Demonstrable leadership abilities and teamwork.
Working Hours:
6 days a week - 8.5 Hour shifts
Choose from a morning or afternoon shift
Skills and Qualifications:
Listening
Excellent customer service
Meeting sales goals
Selling to customer needs
Product knowledge
People skills
Energy level
Dependability
General math skills
Verbal communication
Domain knowledge
Self-starter
Education and Experience Requirements:
B.Com or other graduate degree
Minimum 1 year of Retail experience.
Reports to: Head HR
Sr Graphic Designer
Delhi/NCR, INDIA
We’re looking for a senior graphic designer/illustrator to join our in-house apparel
design team. The ideal candidate
is eager to be part of building our brand language and creating visuals that are both smart and cutting edge.
We are
looking for someone who has a demonstrated ability to think interdisciplinary and can work across print,
digital and
space from start to finish.
Position description - Sr Graphic Designer
Location - Delhi/NCR, INDIA
Job Description:
We’re looking for a senior graphic designer/illustrator to join our in-house apparel
design team. The ideal candidate
is eager to be part of building our brand language and creating visuals that are both smart and
cutting edge. We are
looking for someone who has a demonstrated ability to think interdisciplinary and can work across
print, digital and
space from start to finish. This person is self motivated, curious and has an ability to lead projects
from start to
finish. If you’re a team player, love experimenting with different styles, have a beat on pop culture
and an eye for
coolhunting we want you on board.
The candidate's responsibilities will include:
Designing original and comprehensive communication and campaigns.
Support Apparel design team with branding and graphic design.
Developing packaging for products across the portfolio, including gifts, equipment, and allied VNV
services.
Creating print collateral across brand needs, including product-related, training, internal
communications.
Art direction and styling.
Assisting the marketing and operations teams in all aspects of execution of events and projects.
Ensuring quality and consistency checks for all design material put out.
Keeping abreast of team timelines consistently and updating project deliverable timelines if any
delays
occur.
Requirements:
4+ years of experience.
Must be proficient in adobe illustrator, indesign, photoshop.
Must be a concept driven thinker / designer. Should be able to show concept and then application
in design.
Must have a strong hold on print and digital layouts / typography and compositions for
communication
across these mediums.
Should be able to illustrate in illustrator and be able to produce clean vector files.
Must know how to prepare artworks for print and digital publishing ( dielines / crop marks /
scaling images
for web etc.)
Must have some experience in digital campaigns / collaterals as well as packaging design.
Working knowledge of premier pro / after effects / xd and dimension is a plus.
Must have strong time management skills and organizational skills and be able to work on quick
turnaround
timelines.
Must be a team player and have a solution oriented mindset.
Reports to: Creative Director
Head of Stores
Bangalore/Mumbai/Delhi, INDIA
We are looking for a talented, dynamic individual to oversee the management of our
entire retail operations. The
person will be responsible for overall success of all retail outlets, which includes meeting the financial,
marketing,
growth, customer service and employee engagement targets.
Position description - Head of Stores
Location - Bangalore/Mumbai/Delhi, INDIA
Job Description:
We are looking for a talented, dynamic individual to oversee the management of our
entire retail operations. The
person will be responsible for overall success of all retail outlets, which includes meeting the
financial, marketing,
growth, customer service and employee engagement targets
We are looking for someone who also subscribes to our philosophy of running the stores
and ensuring that that
culture is spread throughout the team. At each of our stores, the product should be consistently
highlighted, the
service should be friendly, quick, and efficient; yet staff should also have the skills and knowledge
to explain our
latest offerings and guide customers towards selecting the right products.
Specific responsibilities will include:
Financial and Business Management
Overall management and oversight of all financial and growth targets. Develop and oversee budgets
and
financial performance of each store and drive initiatives to lead growth while maintaining control
of
expenses.
Maintain quality standards in all areas of operational activity and drive sales and profitability
through the
performance and development of store management teams and business processes.
Lead weekly, monthly, quarterly and annual reviews, and presentations to the founding team.
Oversee and build sales, budgets, projections, costs and overhead. Develop and oversee execution
of
strategies for high/low performing locations, new product and location launches and lead new
business
development idea generation.
Develop systems and processes to collect and analyze quantitative and qualitative retail data to
develop
initiatives to monitor and improve performance, engagement and customer experience.
Operational Oversight
Understand the details of the retail store operations, including all operating standards,
sneakers, apparels,
Quickly recognise when a standard is not being met, and develop systems and processes for store
managers
to lead improvement at scale.
Spend time in stores with the teams and customers to understand and identify the business'
critical issues in
order to ensure the alignment of strategies; maintain the identity of VegNonVeg in all the regions
and
related initiatives.
Create and oversee systems to ensure quick and efficient service.
Lead cross departmental meetings with Merchandising, Supply & Production, Marketing and Project
leadership to ensure smooth functioning and clear communication across departments.
Ensure that the retail operation complies to all policies and procedures relating to Security,
Health and
Safety; influence any changes necessary to meet statutory requirements.
People and Culture
Oversee a culture of experimentation, innovation and learning amongst the team members in the
stores, and
products. Develop a collaborative, team-oriented culture across front of house and back of house
departments across all locations.
Hire, develop and mentor area managers (in the future) Create and develop a coaching culture with
customer service, sales and product training programmes.
Keep a pulse on overall staff progression and shortcomings and come up with creative ideas to plot
career
advancement.
Requirements:
6+ years of progressive retail leadership or equivalent experience with direct ownership of a P&L,
leading
operations, change and people development involving a front-line team in a pan India role.
Experience managing mid-level employees with a proven track record of developing high performing
teams.
A deep appreciation for creating exceptional customer experiences and an appreciation for
sneakers.
Ability to adapt and bring structure to unstructured environments.
Ability to communicate in an environment where English is the second language.
Self-motivated, focused, driven individual who thrives in an entrepreneurial environment.
Must be willing to travel frequently.
Reports to: CEO
Customer Service Executive
Delhi/Mumbai/Bangalore, INDIA
Vegnonveg is seeking a dynamic and highly skilled Customer Experience Representative to join our customer
service department. Your primary objective will be to deliver unparalleled customer satisfaction by proactively
assisting and resolving any issues raised by our customers.
Position description - Customer Service Executive
Location - Delhi/Mumbai/Bangalore, INDIA
Empathetic and can relate to customer needs & problems
Vegnonveg is seeking a dynamic and highly skilled Customer Experience Representative to join our customer
service department. Your primary objective will be to deliver unparalleled customer satisfaction by proactively
assisting and resolving any issues raised by our customers. As an ideal candidate, you should possess a proven track
record of excellence in customer service, with a keen awareness of the latest industry trends and cutting-edge
techniques. Exceptional communication and interpersonal skills are imperative to excel in this role.
What you need to bring to the 'table’
Skilled in problem-solving.
Empathetic and con relate to customer needs and problems.
Passionate about solving business and customer challenges while working cross- functionally.
Comfortable with working in shifts.
Innovative in written and verbal communication.
Solving refund queries basis your RCA and exceptional problem-solving skills.
Hustle with one of the most hard-working teams - being in the service industry, each day is a busy day for
us and we strive in order to make sure that each customer who is raising a query with us goes back with a
smile on his face.
Who we are looking for
Handle emails, social media escalations and chat queries.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer through open and interactive communication.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Requirements
2+ years of experience in a similar role.
Critical thinker and problem-solving skills.
Excellent written communication skills. Must be able to punctuate and capitalize properly.
Post Graduate/ Graduate.
Positive phone manner throughout the day.
Strong computer and analytical skills.
Great interpersonal and communication skills.
Reports to: Customer Experience Manager
Product Manager
Delhi, INDIA
We are looking for a skilled Product Manager to join our team who can direct the product’s development and life
cycle while ensuring that the product aligns with the customer’s needs and the company’s business objectives.
Position description - Product Manager
Location - Delhi, INDIA
Job Description
We are looking for a skilled Product Manager to join our team who can direct the product’s development and life
cycle while ensuring that the product aligns with the customer’s needs and the company’s business objectives. The
core responsibilities will work around conducting market research, defining product features, setting product
strategy and collaborating with teams to ensure the product’s successful release.
The candidate will be responsible for:
Acting as the SPOC ( Single point of contact ) for all I.T related activities.
Managing and Supervising all Tech Implementations including SAP, POS and WMS.
Negotiating and discussing pricing, SLAs and KPIs with Tech outsourced partners.
Liasoning between Vendors and Management.
Identity and resolve technical bottlenecks for short term and long term business challenges.
Understanding Tech requirements for the projects, Discuss and implement solutions with Tech
outsourced partners.
Identifying bugs and breakdowns in the processes and getting them resolved.
Creating and Implementing the blueprint of the POS and Backend. Ensuring all functionalities are thought
through and are benefitting for the business and operations.
Managing day-to-day Tech activities in the company.
Requirements
5 - 7 Years in Ecommerce / SAAS Platforms preferably.
Strong Analytical Skills & Business acumen.
Technical know how and understanding of the project management techniques.
Understanding of the latest Technology.
Self starter and risk taking ability.
Understanding of Retail business operations.
Innovative thinking.
Takes initiative.
High learning agility.
Structured thinking with good problem-solving skills.
Excellent planning skills, analytical ability and lateral thinking ability.
Great at managing relationships and working with multiple internal and external stakeholders.
Experience managing mid-level employees with a proven track record of developing high performing teams.
Reports to: CEO
Ecommerce Specialist
Delhi/NCR, INDIA
As an ecommerce person, you will be responsible for the development and execution of the
online sales strategies, sales forecasting, margin management, maintaining stock levels and timely listing of new
launches and ensuring right SKUs are available over right marketplaces and at the right time.
Position description - Ecommerce Specialist
Location - Delhi/NCR, INDIA
Job Description
We are looking for a result driven ecommerce specialist to grow and manage our ecommerce business in India over
the aggregator's website. As an ecommerce person, you will be responsible for the development and execution of the
online sales strategies, sales forecasting, margin management, maintaining stock levels and timely listing of new
launches and ensuring right SKUs are available over right marketplaces and at the right time.
Specific responsibilities will include:
Responsible for overall business performance of our own website and channel partners and manage the
day-to-day operations and all activities of the e-commerce channel.
Ensuring the catalog is up to date with the right products available at the right place and at the right time.
Maximizing revenue and ensuring monthly/quarterly and yearly targets/objectives are met.
Building strong working relationships with cross-functional teams across the org to achieve business goals.
Implementing and executing an e-commerce sales strategy to improve sales performance.
Implementing and executing strategy to improve new customer acquisition using non discount methods.
Work closely with SCM and the production team to ensure healthy inventory and stock level across all
channels.
Work with accounts and production team for the smooth processing of all the POs from marketplaces.
Work with the marketing team to develop and update content for product listings and sharing other
requirements.
Sales reporting: Analyze and present BR reports and other marketplace data to senior management.
Build overall digital strategy for brand and deploy solutions across channels, working with internal design
and content teams as well as managing external agency relationships.
Execute campaigns, monitor performance and optimize spends, in line with revenue targets.
Manage online product catalogs and catalog quality control, ensuring timely listing and promotion delivery.
Help ensure customer loyalty to the brand by analyzing feedback and developing retention tools.
Manage online pricing to balance price competitiveness and profitability.
Explore new acquisition funnels across platforms, devices and content to reduce cost per lead and overall
cost per acquisition.
Design programs to increase the overall engagement of the customers through segmented offerings,
promotions and activities in the market.
Own the data analysis, reporting and dashboarding for the function.
Keep pace with relevant industry trends, analyze competitor performance and lead experimentation across
all online channels.
Requirements:
Excellent communication and project management skills.
Strong multi-tasking abilities and excellent analytical skills.
Strong organizational abilities and a self starter with demonstrated initiative.
Familiarity industry software programs. Knowledge of conversion management, sales journey optimisation,
traffic analysis and reporting tools.
At least 2-4 years of experience in a similar role. Account management and Retail background will be an
added advantage.
Sound knowledge of e-commerce practices & strategies is a must.
Reports to: Digital Head
Finance Controller
Delhi/NCR, INDIA
We are looking for a Finance Controller. The candidate should be self-directed and experienced Controller to
oversee all financial and accounting activities associated with our departments in the organization. He/She is
expected to be cross-functionally collaborative and partnering with the business to solve problems.
Position description - Finance Controller
Location - Delhi/NCR, INDIA
Job Description
We are looking for a Finance Controller. The candidate should be self-directed and experienced Controller to
oversee all financial and accounting activities associated with our departments in the organization. He/She is
expected to be cross-functionally collaborative and partnering with the business to solve problems.
Specific responsibilities will include:
Develop a business view to the controllership function within the firm.
Manage, deliver, and govern business controller related reporting and analytics requirements.
Develop and implement financial policies, procedures, and controls to ensure the accuracy and integrity of
financial information.
Drive process improvements and efficiency initiatives across the finance function.
Analyze financial data and provide strategic recommendations to senior management.
Work closely with the operations team to define standards and accounting treatments to help balance
control and performance reporting requirements.
Collaborate closely with the accounting teams in helping drive greater control of entries that impact
business performance outcomes.
Ensure compliance with IFRS, India GAAP, and other relevant accounting standards.
Support the Audit programs i.e. Statutory and Internal Audit on monthly basis.
Ensuring reconciliation and review of material received and PO quantity and resolve issues working with
Vendors, Warehouse or stores.
Ensuring sales and payment reconciliations on a monthly basis.
Costing per SKU management and reporting any divergence on a monthly basis.
Budget Controlling, Actuals versus projected.
Finalizing legal contracts with all Vendors along with the legal team.
Impact Analysis of Logistics and taking necessary actions to ensure cost optimization.
Regular visits to Stores and WHs and ensuring zero Non-compliance on legal & commercial compliances
and safety.
Liquidation of slow and Non-moving stock by regular bidding and other effective measures.
Performance review of all Stores and Ecom businesses on a quarterly basis.
Monthly structured MIS and reporting to Co- Founders for corrective actions.
Requirements:
Qualified Chartered Accountant with 8-10+ years of work exp.
Currently working as the FC (pref).
Strong experience in controllership and setting up processes. Should have strong experience in
implementation of strategic changes as well as knowledge of core accounting guidelines, IFRS etc.
Prior experience of working and scaling up a start-up.
Good eye for detail and with a strong focus on controls and compliance to policies and procedures.
Demonstrated experience of influencing decisions at senior leadership level. Strong stakeholder
engagement skills and ability to work with cross cultural teams.
Reports to: Co-founder
Videographer
Delhi/NCR, INDIA
We are looking for a Videographer to join our team full time in Delhi.
Position description - Videographer
Location - Delhi/NCR, INDIA
Job Description
We are looking for a Videographer to join our team full time in Delhi.
Specific responsibilities will include:
Production : Capture high-quality footage with video composition
Knowledge of using a range of equipment including cameras, microphones, and lighting at various
locations and in-house studios.
Post Production: VIDEO SEQUENCE/ COLOR-GRADING/ BASIC SOUND DESIGNING and creating
polished, engaging videos.
Creating motion graphics and VFX to enhance the visual impact of the videos.
Collaborating: with the TEAM to develop concepts and ideas for video content.
Organizing: Maintaining in-house studio, video assets for team, footage, and archives.
Trend Analysis: Staying up-to-date with industry trends and techniques to improve the quality of the
videos.
Quality Control & Timeline: Ensuring that all videos are completed on fast timelines with polished
quality.
Qualifications and Requirements:
Minimum 1-2 years of experience in video production, shooting, editing, and VFX.
Proficiency in Final Cut Pro Adobe Premiere Pro, After Effects, Photoshop.
Strong understanding of camera equipment, lighting, and sound design.
Portfolio showcasing your previous work in video production, editing, animation and VFX.
Social Media Planner
Delhi, INDIA
We're looking for a highly motivated, creative individual with experience and a passion for connecting with current
and future customers. Our ideal candidate is buzzing with ideas, keen to collaborate and create.
Position description - Social Media Planner
Location - Delhi/NCR, INDIA
Job Description
We're looking for a highly motivated, creative individual with experience and a passion for connecting with current
and future customers. Our ideal candidate is buzzing with ideas, keen to collaborate and create.
The Content and Social Media Specialist will report to the Creative Manager and work closely with the creative and
marketing team to develop innovative and engaging content.
Responsibilities:
Create, curate, and manage all published content (images, video, written and audio).
Put together a weekly content calendar based on the creative plan for all social media channels
Oversee design for social media collateral.
Design, create and manage promotions and social ad campaigns including content for newsletters,
integrating with the organization’s overall marketing campaign plan.
Develop and expand community and/or influencer outreach efforts.
Manage day-to-day tasks and operations for all copywriting requirements.
Monitor, listen and respond to our consumers while building an engaging online community.
Analyze key metrics and tweak strategy as needed.
Compile reports for management showing results (ROI).
Requirements:
At least 2 years’ work experience as a Social media manager.
Hands-on experience in content management.
Excellent copywriting skills.
Ability to deliver creative content (text, image and video).
Knowledge of SEO, keyword research and Google Analytics.
Familiarity with web design.
Excellent communication skills.
Analytical and multitasking skills.
Reports to : Creative Manager
Photographer
Delhi/NCR, INDIA
We are looking for a photographer to join our Creative team. Our candidate is a team-player who can collaborate
with different sets of people and also take the lead on a range of photography projects on a daily basis
independently.
Position description - Photographer
Location - Delhi/NCR, INDIA
Job Description
We are looking for a photographer to join our Creative team. Our candidate is a team-player who can collaborate
with different sets of people and also take the lead on a range of photography projects on a daily basis
independently. They are highly motivated, creatively bent and have expert knowledge of photography and
photography equipment.
Responsibilities:
Create content with an exceptional range of creative, technical, and documentary imagery.
Collaborate with the Art Director, Stylist & Creative team to conceptualize and execute shoots.
Work on a range of projects from editorials, campaigns, product & documentary photography both in studio
and on location.
Execute standard photography operation procedures including image editing techniques, tools, processes,
and guidelines.
Utilize up-to-date knowledge of product trends, consumer buying, and photography/imaging technology to
enhance product photo presentation.
Maintain an archive of images and organize files.
Keep equipment up to date, organized, and maintained.
Drive towards continuous improvement and creative solutions.
Oversee brand standards, lighting technique, and image quality.
Education, Experience, and Requirements:
5-7 years’ experience in studio/photo industry.
Product photography is a plus.
Knowledge of DSLR and natural lighting, indoor, studio lighting techniques.
Experience with Adobe Creative Suite including Photoshop, Illustrator, Lightroom, or similar programs.
Familiar with Ecommerce platforms or CMS
Comfortable with videography and production with knowledge of Final Cut Pro X
Reports to : Creative Manager
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