Position description - Creative Manager

Location - Delhi/NCR, INDIA

Job Description:

We are looking for an experienced Creative Manager who will be able to plan and coordinate development of marketing and social media collateral. Coordinate with the digital marketing and creative team to deliver the day to day digital marketing assets requirement.

The candidate's responsibilities will include:

• Leading the artistic development of marketing and promotional pieces, including but not limited to print, online, mobile app, digital marketing, visual merchandising in the stores and outdoor events; collateral materials; internal training and external marketing material; and knowledge-based content for customers.
• Supervising our creative team and ensuring that timelines are being met and the team is supported and mentored.
• Working with the sales and digital team to develop strategies for advertising campaigns.
• Working with copywriters to develop strategies for day to day posts as well as social media campaigns and website content.
• Creating presentations, project plans, and delivery reports across the creative department.
• Creating a database of videos and photos and participate in sharing creative input from the inception of the moodboard to the editing of final photos.
• Conducting research to better understand brand objectives, target markets, and industry trends.
• Building our creative team and hiring, training, and managing design staff.
• Establishing budgets and timelines and delivering the finished projects within those parameters.
• Troubleshooting design, staff, or process problems as they arise.
• Ensuring that all aspects of the campaign align with the needs of the brand.
• Constantly looking for ways to improve design department processes.
• Overlooking the work of design and advertising agencies.

Requirements:

• Bachelor’s or Master's Degree in design, marketing, or management related field.
• At least 7 years of experience in this field with experience in managing projects.
• Proficiency with computers and project management softwares.
• High level of accountability and motivation.
• Strong Interpersonal, time and project management, presentation, leadership, and communication skills.
• Ability to delegate responsibilities.
• Receptiveness to feedback and adaptability.

Qualification:

• MBA/BBA/BCom./Graduate

Reports to: Head HR

Position description - Retail Store Executive

Location - Mumbai/Delhi, INDIA

Job Description:

Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Specific responsibilities will include:

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
• Greets and receives customers in a welcoming manner.
• Responds to customers’ questions.
• Directs customers by escorting them to racks and counters.
• Provides outstanding customer service.
• Documents sales by creating or updating customer profile records.
• Manages financial transactions.
• Processes payments by totaling purchases, processing cash, and store or other credit and debit cards.
• Alerts management of potential security issues.
• Assists with inventory, including receiving and stocking merchandise.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Requirements:

• Experience: 5+ years preferably in Retail/FMCG/F&B.
• Proficient in English(both Verbal and Writing).
• Good knowledge of Ms Excel.
• Proven work experience as an HR Manager.
• Demonstrable leadership abilities and teamwork.

Working Hours:

• 6 days a week - 8.5 Hour shifts
• Choose from a morning or afternoon shift

Skills and Qualifications:

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• Product knowledge
• People skills
• Energy level
• Dependability
• General math skills
• Verbal communication
• Domain knowledge
• Self-starter

Education and Experience Requirements:

• B.Com or other graduate degree
• Minimum 1 year of Retail experience.

Reports to: Head HR

Position description - Sr Graphic Designer

Location - Delhi/NCR, INDIA

Job Description:

We’re looking for a senior graphic designer/illustrator to join our in-house apparel design team. The ideal candidate is eager to be part of building our brand language and creating visuals that are both smart and cutting edge. We are looking for someone who has a demonstrated ability to think interdisciplinary and can work across print, digital and space from start to finish. This person is self motivated, curious and has an ability to lead projects from start to finish. If you’re a team player, love experimenting with different styles, have a beat on pop culture and an eye for coolhunting we want you on board.

The candidate's responsibilities will include:

• Designing original and comprehensive communication and campaigns.
• Support Apparel design team with branding and graphic design.
• Developing packaging for products across the portfolio, including gifts, equipment, and allied VNV services.
• Creating print collateral across brand needs, including product-related, training, internal communications.
• Art direction and styling.
• Assisting the marketing and operations teams in all aspects of execution of events and projects.
• Ensuring quality and consistency checks for all design material put out.
• Keeping abreast of team timelines consistently and updating project deliverable timelines if any delays occur.

Requirements:

• 4+ years of experience.
• Must be proficient in adobe illustrator, indesign, photoshop.
• Must be a concept driven thinker / designer. Should be able to show concept and then application in design.
• Must have a strong hold on print and digital layouts / typography and compositions for communication across these mediums.
• Should be able to illustrate in illustrator and be able to produce clean vector files.
• Must know how to prepare artworks for print and digital publishing ( dielines / crop marks / scaling images for web etc.)
• Must have some experience in digital campaigns / collaterals as well as packaging design.
• Working knowledge of premier pro / after effects / xd and dimension is a plus.
• Must have strong time management skills and organizational skills and be able to work on quick turnaround timelines.
• Must be a team player and have a solution oriented mindset.

Reports to: Creative Director

Position description - Stock Executive

Location - Mumbai/Bangalore, INDIA

Job Description:

Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Specific responsibilities will include:

• Supports sales associates in maximizing the shopping experience for customers.
• Assist in processing all inventory movements between store and distribution.
• Maintains a clean, organized and efficient stockroom while adhering to company standards and safety requirements.
• Responsible for maintaining appropriate stock levels and ensuring sizes and styles are represented.
• Prepares merchandise to go out onto the sales floor, including display shoes.
• Performing bi-monthly stock audits.

Working Hours:

• 6 days a week - 8.5 Hour shifts
• Choose from a morning or afternoon shift

Skills and Qualifications:

• Listening
• Stickler for SOPs
• People skills
• Energy level
• Dependability
• General math skills
• Verbal communication
• Domain knowledge
• Self-starter
• MS Excel

Education and Experience Requirements:

• B.Com or other graduate degree.
• 6 months - 1 year of Retail/Warehousing experience.

Position description - Visual Merchandiser

Location - Delhi, INDIA

Job Description:

We are looking for a creative and passionate Visual Merchandiser to join our team! Your role as a Visual Merchandiser will play a crucial part in meeting our sales targets increasing the impression and attraction of our services and products via both offline and online channels.

Specific responsibilities will include:

• Plan, create and execute overall business visual merchandising strategy across all our stores in order to boost sales of merchandise, shoes and equipment.
• Work closely with the sales and marketing teams to plan out themes that we want to publicize at all our stores each week and modify displays based on shelf spaces in various stores across all the regions. Plan ahead for seasonal displays as well as important festivals and events.
• Create and Implement merchandising techniques for new products as well as fast and slow movers across our stores.
• Create displays on a larger scale across stores as well as on a smaller scale within stores based on sales patterns.
• Train and work closely with our team members in each store to ensure that the theme changes we have picked are being implemented across the stores.
• Work with our designers to design various displays and signs as well as special promotions displays and signs.
• Identify and track key KPIs.
• Produce and present KPI reports.
• Keep abreast with industry and market trends.
• The position is in Delhi, however frequent travel to our stores in Bangalore and Mumbai is required.
• Organize and send weekly/monthly reports to the Retail Head and Implement feedback.

Requirements:

• 3+ years of experience as a visual merchandiser or similar role.
• Proof of a strong and fresh visual portfolio.
• Knowledge and understanding of innovative visual merchandising trends and best practices.
• Knowledge of materials and production.
• Critical thinker and problem-solving skills.
• Excellent time-management and organizational skills to ensure that displays are all implemented on time.
• Great interpersonal and communication skills.

Reports to: Creative Director/Retail Head

Position description - HR Manager (Recruitment Specialist)

Location - Delhi, INDIA

Job Description:

We are looking for an HR Manager to manage our company’s Talent Acquisition. The Recruitment Specialist will be responsible for managing the recruitment process and driving the talent acquisition strategies along with having a deep understanding of the organization and its staffing needs, and possess strong interpersonal and communication skills.

Candidates Responsibilities will include:

• Implement effective sourcing and screen techniques.
• Partnering with hiring managers to determine staffing needs.
• Screening resumes.
• Performing in-person and phone interviews with candidates.
• Administering appropriate company assessments.
• Performing reference and background checks.
• Making recommendations to company hiring managers.
• Coordinating interviews with the hiring managers.
• Following up on the interview process status.
• Maintaining relationships with both candidates and hiring managers to ensure staffing goals are achieved.
• Communicating employer information and benefits during the screening process.
• Staying current on the company’s organization structure, personnel policy, and state laws regarding employment practices.
• Completing timely reports on employment activity.
• Create Job postings.
• Support fair hiring practices.
• Direct the onboarding procedure for new employees.
• Partner with HR Head to maintain the records to track recruitment metrics on a monthly basis.
• Organize and maintain personnel records.
• Create & Update internal databases.

Requirements:

• Experience: 5+ years preferably in Retail/FMCG/F&B.
• Proficient in English(both Verbal and Writing).
• Good knowledge of Ms Excel.
• Proven work experience as an HR Manager.
• Demonstrable leadership abilities and teamwork.

Qualification:

• MBA/BBA/BCom./Graduate

Reports to: Head HR

Position description - Head of Stores

Location - Bangalore/Mumbai/Delhi, INDIA

Job Description:

We are looking for a talented, dynamic individual to oversee the management of our entire retail operations. The person will be responsible for overall success of all retail outlets, which includes meeting the financial, marketing, growth, customer service and employee engagement targets

We are looking for someone who also subscribes to our philosophy of running the stores and ensuring that that culture is spread throughout the team. At each of our stores, the product should be consistently highlighted, the service should be friendly, quick, and efficient; yet staff should also have the skills and knowledge to explain our latest offerings and guide customers towards selecting the right products.

Specific responsibilities will include:

Financial and Business Management

• Overall management and oversight of all financial and growth targets. Develop and oversee budgets and financial performance of each store and drive initiatives to lead growth while maintaining control of expenses.
• Maintain quality standards in all areas of operational activity and drive sales and profitability through the performance and development of store management teams and business processes.
• Lead weekly, monthly, quarterly and annual reviews, and presentations to the founding team.
• Oversee and build sales, budgets, projections, costs and overhead. Develop and oversee execution of strategies for high/low performing locations, new product and location launches and lead new business development idea generation.
• Develop systems and processes to collect and analyze quantitative and qualitative retail data to develop initiatives to monitor and improve performance, engagement and customer experience.

Operational Oversight

• Understand the details of the retail store operations, including all operating standards, sneakers, apparels, Quickly recognise when a standard is not being met, and develop systems and processes for store managers to lead improvement at scale.
• Spend time in stores with the teams and customers to understand and identify the business' critical issues in order to ensure the alignment of strategies; maintain the identity of VegNonVeg in all the regions and related initiatives.
• Create and oversee systems to ensure quick and efficient service.
• Lead cross departmental meetings with Merchandising, Supply & Production, Marketing and Project leadership to ensure smooth functioning and clear communication across departments.
• Ensure that the retail operation complies to all policies and procedures relating to Security, Health and Safety; influence any changes necessary to meet statutory requirements.

People and Culture

• Oversee a culture of experimentation, innovation and learning amongst the team members in the stores, and products. Develop a collaborative, team-oriented culture across front of house and back of house departments across all locations.
• Hire, develop and mentor area managers (in the future) Create and develop a coaching culture with customer service, sales and product training programmes.
• Keep a pulse on overall staff progression and shortcomings and come up with creative ideas to plot career advancement.

Requirements:

• 6+ years of progressive retail leadership or equivalent experience with direct ownership of a P&L, leading operations, change and people development involving a front-line team in a pan India role.
• Experience managing mid-level employees with a proven track record of developing high performing teams.
• A deep appreciation for creating exceptional customer experiences and an appreciation for sneakers.
• Ability to adapt and bring structure to unstructured environments.
• Ability to communicate in an environment where English is the second language.
• Self-motivated, focused, driven individual who thrives in an entrepreneurial environment.
• Must be willing to travel frequently.

Reports to: CEO