As a Cashier, you will be responsible for processing customer transactions
accurately and efficiently while providing
excellent customer service.
Position description - Cashier
Location - Gurgaon, Mumbai, Delhi, Bangalore, INDIA
Job Description:
As a Cashier, you will be responsible for processing customer transactions
accurately and efficiently while providing
excellent customer service. You will handle cash, credit, and debit card transactions,
maintain a tidy checkout area,
and assist with other duties as needed to ensure a positive shopping experience for our
customers.
Key Responsibility:
Greet customers as they approach the checkout counter in a friendly and courteous
manner.
Scan and bag items accurately and efficiently.
Process cash, credit, and debit card transactions using point-of-sale (POS)
system.
Calculate and tender change accurately.
Ensure pricing accuracy by scanning items and verifying prices.
Maintain a clean and organized checkout area.
Answer customer questions and resolve inquiries or concerns.
Assist with restocking shelves and maintaining store cleanliness.
Follow all company policies and procedures regarding cash handling and customer
service.
Collaborate with team members to provide exceptional customer service and support.
Balance the cash register at the end of the shift with total sales at the store and
prepare a cash reconciliation
report, detailing cash sales and deposits.
Maintain accurate records of sales transactions, deposits, refunds, and returns.
Requirements:
Previous experience in a cashier or customer service role preferred.
Strong mathematical skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks
simultaneously.
Reliable and punctual with a positive attitude.
Reports to: Finance Manager
Store Manager, Retail
Bangalore, INDIA
We are looking for a Retail Store Manager to organize daily operations,
drive sales and motivate our staff to provide
excellent customer service.
Position description - Store Manager, Retail
Location - Bangalore, INDIA
Job Description:
We are looking for a Retail Store Manager to organize daily operations,
drive sales and motivate our staff to provide
excellent customer service. To be successful in this role you should have work
experience working in or managing
various roles in Retail stores. You will help increase profitability, boost customer
engagement and turn our store into
a great experiential center for the community.
Specific responsibilities will include:
Manage day-to-day operations of the store.
Hire and onboard new staff.
Train employees on products, processes and customer service.
Work with the BOH & operations team for stock movements and online order fulfillment
to meet
benchmarked TATs.
Maintain updated records of daily, weekly and monthly revenues and expenses.
Advise staff on the best ways to resolve issues with clients and deliver excellent
customer service
measured by CSS scores.
Ensure cleanliness & hygiene of the store is maintained.
Collaborate closely with the merchandising, ensuring optimum stock and display
levels are maintained
as per store display capacities and sales targets.
Listening to customer complaints and queries and addressing their concerns in an
efficient yet friendly
manner, and reporting to the sr management without delays
Establishes effective and positive communication amongst all team members.
Maintain proper coverage and employees’ schedules ensuring that the store maintains
customer service
standards and employees adhere to org policies.
Ensures all cash handling and auditing procedures are upheld while maintaining 0
shrinkage.
Manage the Store P&L effectively to achieve profitability goals set by the
organization.
Monitor sales performance and analyze trends to identify opportunities for
improvement.
Set targets for the store team and help them work towards the targets daily.
Planning and executing all sales promotions effectively and efficiently.
Guides fellow employees to follow all SOPs and sets an example for the team.
Promotes and practices a safe work environment, reports potential safety hazards,
operational
inconsistencies and employee incidents to the HR/Sr Mgt. Documents employee
incidents, accidents,
conducts initial investigation and determinations of root cause in the interest of
maintaining a safe
work environment.
Oversee facilities maintenance of fixtures and equipment.
Requirements:
Graduate
2-4 years of experience in Retail as a Senior Executive or Manager.
Ms Excel, Word & Powerpoint knowledge mandatory.
Must have excellent verbal and written communication skills.
Retail Executive
Bangalore, INDIA
Obsessed with kicks? If you live, breathe and eat sneakers and find
satisfaction in helping others settle on a pair then
this job is for you.
Position description - Retail Executive
Location - Bangalore, INDIA
Job Description:
Obsessed with kicks? If you live, breathe and eat sneakers and find
satisfaction in helping others settle on a pair then
this job is for you. It’s easy for you to start up conversations, adapt to different
types of situations, and resolve issues
with a smile. Your performance will be measured by your ability to achieve personal and
productivity goals.
Specific responsibilities will include:
Ensuring high levels of customer satisfaction by being knowledgeable on all products
offered, and teaming
up with co-workers to provide excellent sales service.
Greets and receives customers in a welcoming manner.
Responds to customers questions.
Directs customers by escorting them to racks and counters.
Provides outstanding customer service.
Documents sales by creating or updating customer profile records.
Manages financial transactions.
Processes payments by totalling purchases, processing cash, and store or other
credit and debit cards.
Alerts management of potential security issues.
Assists with inventory, including receiving and stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future
merchandise of potential
interest.
Requirements:
Proficient in English Both (Verbal and Writing)
Working actively on inventory reports
Experience: 1+ years preferably in Retail/FMCG/F&B.
Proven work experience as an HR Manager.
Good Knowledge of MS Excel
Demonstrable leadership abilities and teamwork.
Working Hours:
6 days a week - 8.5 Hour shifts
Choose from a morning or afternoon shift
Skills and Qualifications:
Listening
Excellent customer service
Meeting sales goals
Selling to customer needs
Product knowledge
People skills
Energy level
Dependability
General math skills
Verbal communication
Domain knowledge
Self-starter
Problem solving
Education and Experience Requirements:
B.Com or other graduate degree
Minimum 2-3 year of Retail experience
Reports to: Store Manager
Regional Manager, South & West
Mumbai, INDIA
We are looking for a talented, dynamic individual to oversee the
management of our entire retail operations for the
South & West region. The person will be responsible for overall success of all retail outlets,
which includes meeting
the financial, marketing, growth, customer service and employee engagement targets.
Position description - Regional Manager, South &
West
Location - Mumbai, INDIA
Job Description:
We are looking for a talented, dynamic individual to oversee the management
of our entire retail operations for the
South & West region. The person will be responsible for overall success of all retail
outlets, which includes meeting
the financial, marketing, growth, customer service and employee engagement targets.
We are looking for someone who also subscribes to our philosophy of running
the stores and ensuring that that
culture is spread throughout the team. At each of our stores, the product should be
consistently highlighted, the
service should be friendly, quick, and efficient; yet staff should also have the skills
and knowledge to explain our
latest offerings and guide customers towards selecting the right products.
Specific responsibilities will include:
Financial and Business Management
Overall management and oversight of all financial and growth targets. Develop and
oversee budgets
and
financial performance of each store and drive initiatives to lead growth while
maintaining control
of
expenses.
Maintain quality standards in all areas of operational activity and drive sales and
profitability
through the
performance and development of store management teams and business processes.
Lead weekly, monthly, quarterly and annual reviews, and presentations to the
founding team.
Oversee and build sales, budgets, projections, costs and overhead. Develop and
oversee execution
of
strategies for high/low performing locations, new product and location launches and
lead new
business
development idea generation.
Develop systems and processes to collect and analyze quantitative and qualitative
retail data to
develop
initiatives to monitor and improve performance, engagement and customer experience.
Operational Oversight
Understand the details of the retail store operations, including all operating
standards,
sneakers, apparels,
Quickly recognise when a standard is not being met, and develop systems and
processes for store
managers
to lead improvement at scale.
Spend time in stores with the teams and customers to understand and identify the
business'
critical issues in
order to ensure the alignment of strategies; maintain the identity of VegNonVeg in
all the regions
and
related initiatives.
Create and oversee systems to ensure quick and efficient service.
Lead cross departmental meetings with Merchandising, Supply & Production, Marketing
and Project
leadership to ensure smooth functioning and clear communication across departments.
Ensure that the retail operation complies to all policies and procedures relating to
Security,
Health and
Safety; influence any changes necessary to meet statutory requirements.
People and Culture
Oversee a culture of experimentation, innovation and learning amongst the team
members in the
stores, and
products. Develop a collaborative, team-oriented culture across front of house and
back of house
departments across all locations.
Hire, develop and mentor area managers (in the future) Create and develop a coaching
culture with
customer service, sales and product training programmes.
Keep a pulse on overall staff progression and shortcomings and come up with creative
ideas to plot
career
advancement.
Requirements:
5+ years of progressive retail leadership or equivalent experience with direct
ownership of a P&L, leading
operations, change and people development involving a front-line team in a pan India
role.
Experience managing mid-level employees with a proven track record of developing
high performing
teams.
A deep appreciation for creating exceptional customer experiences and an
appreciation for sneakers.
Ability to adapt and bring structure to unstructured environments.
Ability to communicate in an environment where English is the second language.
Self-motivated, focused, driven individual who thrives in an entrepreneurial
environment.
Must be willing to travel frequently.
Reports to: CEO
Sr Graphic Designer
Delhi/NCR, INDIA
We’re looking for a senior graphic designer/illustrator to join our
in-house apparel
design team. The ideal candidate
is eager to be part of building our brand language and creating visuals that are both smart and
cutting edge.
We are
looking for someone who has a demonstrated ability to think interdisciplinary and can work
across print,
digital and
space from start to finish.
Position description - Sr Graphic Designer
Location - Delhi/NCR, INDIA
Job Description:
We’re looking for a senior graphic designer/illustrator to join our
in-house apparel
design team. The ideal candidate
is eager to be part of building our brand language and creating visuals that are both
smart and
cutting edge. We are
looking for someone who has a demonstrated ability to think interdisciplinary and can
work across
print, digital and
space from start to finish. This person is self motivated, curious and has an ability to
lead projects
from start to
finish. If you’re a team player, love experimenting with different styles, have a beat
on pop culture
and an eye for
coolhunting we want you on board.
The candidate's responsibilities will include:
Designing original and comprehensive communication and campaigns.
Support Apparel design team with branding and graphic design.
Developing packaging for products across the portfolio, including gifts, equipment,
and allied VNV
services.
Creating print collateral across brand needs, including product-related, training,
internal
communications.
Art direction and styling.
Assisting the marketing and operations teams in all aspects of execution of events
and projects.
Ensuring quality and consistency checks for all design material put out.
Keeping abreast of team timelines consistently and updating project deliverable
timelines if any
delays
occur.
Requirements:
4+ years of experience.
Must be proficient in adobe illustrator, indesign, photoshop.
Must be a concept driven thinker / designer. Should be able to show concept and then
application
in design.
Must have a strong hold on print and digital layouts / typography and compositions
for
communication
across these mediums.
Should be able to illustrate in illustrator and be able to produce clean vector
files.
Must know how to prepare artworks for print and digital publishing ( dielines / crop
marks /
scaling images
for web etc.)
Must have some experience in digital campaigns / collaterals as well as packaging
design.
Working knowledge of premier pro / after effects / xd and dimension is a plus.
Must have strong time management skills and organizational skills and be able to
work on quick
turnaround
timelines.
Must be a team player and have a solution oriented mindset.
Reports to: Creative Director
Head of Stores
Bangalore/Mumbai/Delhi, INDIA
We are looking for a talented, dynamic individual to oversee the
management of our
entire retail operations. The
person will be responsible for overall success of all retail outlets, which includes meeting the
financial,
marketing,
growth, customer service and employee engagement targets.
Position description - Head of Stores
Location - Bangalore/Mumbai/Delhi, INDIA
Job Description:
We are looking for a talented, dynamic individual to oversee the management
of our
entire retail operations. The
person will be responsible for overall success of all retail outlets, which includes
meeting the
financial, marketing,
growth, customer service and employee engagement targets
We are looking for someone who also subscribes to our philosophy of running
the stores
and ensuring that that
culture is spread throughout the team. At each of our stores, the product should be
consistently
highlighted, the
service should be friendly, quick, and efficient; yet staff should also have the skills
and knowledge
to explain our
latest offerings and guide customers towards selecting the right products.
Specific responsibilities will include:
Financial and Business Management
Overall management and oversight of all financial and growth targets. Develop and
oversee budgets
and
financial performance of each store and drive initiatives to lead growth while
maintaining control
of
expenses.
Maintain quality standards in all areas of operational activity and drive sales and
profitability
through the
performance and development of store management teams and business processes.
Lead weekly, monthly, quarterly and annual reviews, and presentations to the
founding team.
Oversee and build sales, budgets, projections, costs and overhead. Develop and
oversee execution
of
strategies for high/low performing locations, new product and location launches and
lead new
business
development idea generation.
Develop systems and processes to collect and analyze quantitative and qualitative
retail data to
develop
initiatives to monitor and improve performance, engagement and customer experience.
Operational Oversight
Understand the details of the retail store operations, including all operating
standards,
sneakers, apparels,
Quickly recognise when a standard is not being met, and develop systems and
processes for store
managers
to lead improvement at scale.
Spend time in stores with the teams and customers to understand and identify the
business'
critical issues in
order to ensure the alignment of strategies; maintain the identity of VegNonVeg in
all the regions
and
related initiatives.
Create and oversee systems to ensure quick and efficient service.
Lead cross departmental meetings with Merchandising, Supply & Production, Marketing
and Project
leadership to ensure smooth functioning and clear communication across departments.
Ensure that the retail operation complies to all policies and procedures relating to
Security,
Health and
Safety; influence any changes necessary to meet statutory requirements.
People and Culture
Oversee a culture of experimentation, innovation and learning amongst the team
members in the
stores, and
products. Develop a collaborative, team-oriented culture across front of house and
back of house
departments across all locations.
Hire, develop and mentor area managers (in the future) Create and develop a coaching
culture with
customer service, sales and product training programmes.
Keep a pulse on overall staff progression and shortcomings and come up with creative
ideas to plot
career
advancement.
Requirements:
6+ years of progressive retail leadership or equivalent experience with direct
ownership of a P&L,
leading
operations, change and people development involving a front-line team in a pan India
role.
Experience managing mid-level employees with a proven track record of developing
high performing
teams.
A deep appreciation for creating exceptional customer experiences and an
appreciation for
sneakers.
Ability to adapt and bring structure to unstructured environments.
Ability to communicate in an environment where English is the second language.
Self-motivated, focused, driven individual who thrives in an entrepreneurial
environment.
Must be willing to travel frequently.
Reports to: CEO
Finance Controller
Delhi/NCR, INDIA
We are looking for a Finance Controller. The candidate should be
self-directed and experienced Controller to
oversee all financial and accounting activities associated with our departments in the
organization. He/She is
expected to be cross-functionally collaborative and partnering with the business to solve
problems.
Position description - Finance Controller
Location - Delhi/NCR, INDIA
Job Description
We are looking for a Finance Controller. The candidate should be
self-directed and experienced Controller to
oversee all financial and accounting activities associated with our departments in the
organization. He/She is
expected to be cross-functionally collaborative and partnering with the business to
solve problems.
Specific responsibilities will include:
Develop a business view to the controllership function within the firm.
Manage, deliver, and govern business controller related reporting and analytics
requirements.
Develop and implement financial policies, procedures, and controls to ensure the
accuracy and integrity of
financial information.
Drive process improvements and efficiency initiatives across the finance function.
Analyze financial data and provide strategic recommendations to senior management.
Work closely with the operations team to define standards and accounting treatments
to help balance
control and performance reporting requirements.
Collaborate closely with the accounting teams in helping drive greater control of
entries that impact
business performance outcomes.
Ensure compliance with IFRS, India GAAP, and other relevant accounting standards.
Support the Audit programs i.e. Statutory and Internal Audit on monthly basis.
Ensuring reconciliation and review of material received and PO quantity and resolve
issues working with
Vendors, Warehouse or stores.
Ensuring sales and payment reconciliations on a monthly basis.
Costing per SKU management and reporting any divergence on a monthly basis.
Budget Controlling, Actuals versus projected.
Finalizing legal contracts with all Vendors along with the legal team.
Impact Analysis of Logistics and taking necessary actions to ensure cost
optimization.
Regular visits to Stores and WHs and ensuring zero Non-compliance on legal &
commercial compliances
and safety.
Liquidation of slow and Non-moving stock by regular bidding and other effective
measures.
Performance review of all Stores and Ecom businesses on a quarterly basis.
Monthly structured MIS and reporting to Co- Founders for corrective actions.
Requirements:
Qualified Chartered Accountant with 8-10+ years of work exp.
Currently working as the FC (pref).
Strong experience in controllership and setting up processes. Should have strong
experience in
implementation of strategic changes as well as knowledge of core accounting
guidelines, IFRS etc.
Prior experience of working and scaling up a start-up.
Good eye for detail and with a strong focus on controls and compliance to policies
and procedures.
Demonstrated experience of influencing decisions at senior leadership level. Strong
stakeholder
engagement skills and ability to work with cross cultural teams.
Reports to: Co-founder
Social Media Planner
Delhi, INDIA
We're looking for a highly motivated, creative individual with experience
and a passion for connecting with current
and future customers. Our ideal candidate is buzzing with ideas, keen to collaborate and create.
Position description - Social Media Planner
Location - Delhi/NCR, INDIA
Job Description
We're looking for a highly motivated, creative individual with experience
and a passion for connecting with current
and future customers. Our ideal candidate is buzzing with ideas, keen to collaborate and
create.
The Content and Social Media Specialist will report to the Creative Manager and work
closely with the creative and
marketing team to develop innovative and engaging content.
Responsibilities:
Create, curate, and manage all published content (images, video, written and audio).
Put together a weekly content calendar based on the creative plan for all social
media channels
Oversee design for social media collateral.
Design, create and manage promotions and social ad campaigns including content for
newsletters,
integrating with the organization’s overall marketing campaign plan.
Develop and expand community and/or influencer outreach efforts.
Manage day-to-day tasks and operations for all copywriting requirements.
Monitor, listen and respond to our consumers while building an engaging online
community.
Analyze key metrics and tweak strategy as needed.
Compile reports for management showing results (ROI).
Requirements:
At least 2 years’ work experience as a Social media manager.
Hands-on experience in content management.
Excellent copywriting skills.
Ability to deliver creative content (text, image and video).
Knowledge of SEO, keyword research and Google Analytics.
Familiarity with web design.
Excellent communication skills.
Analytical and multitasking skills.
Reports to : Creative Manager
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